Comfort Knowledge
8 The Green, Dover, Delaware 19901, United States
Phone: 202-800-7298 | Email: support@comfortknowledge.com
Support Hours: Mon–Fri 9AM–6PM EST | Sat 10AM–4PM EST | Sun Closed
At Comfort Knowledge, your privacy matters. This policy explains what personal information we collect, how we use it, and how we protect it.
1. Information We Collect
- Full name
- Email address
- Phone number
- Billing address
- Payment information (processed securely through third-party gateways)
- IP address and session logs
2. How We Use Your Information
- Deliver purchased services and materials
- Process payments securely
- Provide customer support
- Improve our platform and services
- Prevent fraud and abuse
- Comply with applicable laws and regulations
3. Children's Privacy
We comply with the Children's Online Privacy Protection Act (COPPA) where applicable. For users under the age of 13, a parent or legal guardian must provide verifiable consent before any personal information is collected.
4. Data Security
We implement SSL encryption, secure payment gateways, strict access controls, and data minimization practices to protect your information. However, no system is completely secure and we cannot guarantee absolute security.
5. Data Sharing
- We do not sell your personal data to third parties.
- We may share data with: payment processors, hosting providers, and legal authorities when required by law.
Questions about this policy? Contact us at support@comfortknowledge.com