Terms of Service

1. Introduction

These Terms govern your access to and use of www.comfortknowledge.com and all related services including tutoring, instruction, educational materials, communications, and support.

2. Description of Services

• Online tutoring and educational support delivered virtually
• One-on-one and group tutoring sessions
• Homework assistance and test preparation
• Academic coaching and educational consultations
• All services are digital — no physical goods are shipped

3. Independent Contractor Disclosure

All instructors are independent contractors, not employees of Comfort Knowledge. We facilitate scheduling, process payments, and establish quality standards. Students do not pay instructors directly.

4. Eligibility

You must be 18 years of age or older to purchase services. Minors require a parent or legal guardian to create an account and approve all purchases.

5. Account Responsibilities

• Provide accurate and complete information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized account access
• Use our services only for lawful purposes
• Violations may lead to account suspension or termination

6. Payments

Payments are required before scheduling. All pricing is in USD. Major credit/debit cards are accepted. Pricing may be updated at any time.

7. Service Delivery

Services are delivered virtually within 1–14 days of purchase. Students are responsible for maintaining a reliable internet connection and the required technology to participate.

8. Refunds and Cancellations

Refunds are governed by our Refund and Cancellation Policy. Please review it carefully before making a purchase.

9. No Guarantee of Results

Comfort Knowledge does not guarantee specific grades, test scores, college admissions, or any other academic outcome. Results depend on individual effort and circumstances.

10. Limitation of Liability

We are not liable for indirect or consequential damages, academic outcomes, technology disruptions, or instructor performance beyond the session scope. Our maximum liability is limited to the amount you paid for the services in question.

11. Dispute Resolution

Before initiating a chargeback or legal proceeding, users must contact support@comfortknowledge.com first. These Terms are governed by the laws of the State of Delaware.

12. Termination

Accounts may be suspended or terminated for fraud, harassment, abusive behavior, policy violations, or payment disputes.